Frequently Asked Questions



Dispenser Keys and Parts

How do I order replacement keys or parts for my Kimberly-Clark Professional™ dispensers? 
We know that a lost dispenser key disrupts efficiency and guest satisfaction. To get your dispensers back on track, visit Contact Us and select “Replacement Key/Part” on the short form. Follow the prompts and submit your request.


Product Information

How can I find information about a specific product? 
Our Find a Distributor tool makes it easy to find information on Kimberly-Clark Professional products and brands. Just enter your location to find a distributor near you, then use the filters to refine your search by industry, product or brand. The Find a Distributor tool will let you browse distributor websites, eCommerce stores and online catalogues. You can also use the tool to request product information directly from our distributors by phone or email.  


Are Kimberly-Clark Professional™ toilet paper and facial tissues the same as the consumer brands? 
Our facial tissue products are very similar to the products we offer to the consumer market. The packaging is different to better suit business environments. Depending on the brand, our toilet paper products have some variations to better meet different commercial requirements.


Purchasing Products

How can I purchase Kimberly-Clark Professional products? 
Our trusted brands can be purchased through an authorised distributor and various online partners. Visit Find a Distributor to get started. 

Can I purchase Kimberly-Clark Professional™ products online?  
Absolutely! To guarantee you receive genuine Kimberly-Clark Professional products and brands, visit Find a Distributor, and select “Buy Online” to view our authorised online partners.


Sales Support

How can I contact a Kimberly-Clark Professional Sales Representative? 
Complete our very brief Contact Us form, and one of our sales reps will get in touch with you.


Back to Top


Cookie Settings